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Practical Problem Solving (8-Step)

Speciality Workshop

Problem Solving is the foundation of Continuous Improvement. The tools within a Lean operating system are designed to identify problems. Do you have standardization and the expertise at all levels of your organization to solve them? The extent that you train and engage your organization in problem solving will ultimately determine your success in the lean journey.

Mike Hoseus, co-author of Toyota Culture, will review how a Lean organization establishes their culture for problem solving at all levels. This Executive Forum will highlight the 8-Step systematic problem solving process through examples and case studies in the Overview Session, followed by an optional 2-day hands on Gemba Workshop.

The Practical Problem Solving Overview Session is intended for a large audience and is a standalone event.  The Problem Solving 2-day Workshop is intended for a very small audience, 24 maximum participants, held at at host company.  To ensure the highest number of companies participate in the workshop, no more than two people per company will be given seats.  Workshop attendee’s must also attend the Overview Session.

The Session and Workshop will allow you to:

  • Connect the values of lean to problem solving
  • Follow the steps of the lean problem solving process (PDCA)
  • Know how to use different problem solving methodologies in different circumstances (PDCA, 8 Step, and A3)
  • Understand what it takes to develop concise problem solving A3’s
  • Understand and be able to explain the “thinking process” and infrastructure needed to sustain problem solving at all levels

Audience: Leadership teams: companies who choose to bring their leadership
team to this event will gain the most value. Additionally, CEO’s, Presidents, Vice Presidents,
Executive Leaders, General Managers, Managers, Lean Leaders, and those facilitating change
within their companies are invited to attend.

Overview Session: 1 day (Capacity = 60-70)

Gemba based Workshop: 2 days (Capacity = 24); must attend the overview session