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TWI Job Instruction

TWI Job Instruction (JI) is a structured train-the trainer method that accelerates onboarding of new employees and improves the performance of experienced employees. TWI JI ensures that the trainees quickly remember exactly how to do their jobs efficiently, safely, conscientiously, and above all to do it correctly every time.  JI will help to stabilize processes and to implement and sustain standardized work.

Through the standardized TWI Job Instruction training program, you will learn how to deliver effective on-the-job training that ensures people reliably perform every task exactly the way it should be done to get consistently good results. Participants will learn this four-step method using a part or process they bring to the class.  They will walk away with a complete Job Instruction breakdown sheet for the part/process of their choice.

Key Components:
  1. 4-Step JI Method of Instruction: Guides the training of individuals.
  2. Job Breakdown: Collects important steps, key points, and reasons used in the 4-Step training method.
  3. Time Table for Training: Identifies, prioritizes, and schedules the training necessary for productivity improvement.

Benefits:

Job Instruction has a high impact on standard work and training time. Implementation of this program will drive several metrics including time to proficiency, and increased quality. Job Instruction also helps organizations deal with common issues such as safety, scrap, defects, errors/omissions, and morale issues. It is particularly beneficial for training new employees or those moving into new roles, ensuring consistent and quick training to avoid defects and harness tribal knowledge.

Methodology:

JI trains employees to break down jobs and develop the “one best way” to perform them, ensuring consistency and repeatability.

Focus:

JI emphasizes not only building skills but also building confidence in employees about what the job entails, the best way to do it, and why. This process stability lays a foundation for continuous improvement programs and fosters employee engagement and participation.

Class format:

Four, ½ day sessions or five, 2.5 hour sessions; in person at host company (Capacity = 10)