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TWI: Job Instruction

TWI JI is a structured training method that accelerates on-boarding of new employees and improves the performance of experienced employees. TWI JI ensures that the trainees quickly remember exactly how to do their jobs efficiently, safely, conscientiously, and above all to do it correctly every time.  JI will help to stabilize processes and to implement and sustain standardized work.

Through the standardized TWI Job Instruction training program, you will learn how to deliver effective on-the-job training that ensures people reliably perform every task exactly the way it should be done to get consistently good results. Participants will learn this four-step method using a part or process they bring to the class.  They will walk away with a complete Job Instruction breakdown sheet for the part/process of their choice.

Key Concepts for Job Instruction (JI)

  • Quickly training employees to do a job correctly, safely, and conscientiously
    • Demands of developing a flexible workforce and training employees require standard work. Program attendees are taught how to effectively breakdown a job and deliver instruction for individual tasks.  Developing and delivering training in this structured fashion fosters the conditions for process stability.
    • The objective of the course is to help companies develop a well-trained workforce: have less scrap, rework, and rejects; have fewer accidents; have less tool and equipment damage. The method emphasizes preparing the operator to learn, giving a proper demonstration while identifying the Important Steps and the Key Points of the job, having the operator perform a trial run, and tapering off coaching while continuing to follow up.
  • Training Time, Rework, Operator Error (PPM):
    • Job Instruction has a high impact on standard work and training time. Implementation of this program will drive several metrics including time to proficiency, and increased quality. The additional benefit of minimizing rework is accomplished by having the currently best known process utilized by all operators. Commonly, the root causes for many quality issues are defined as operator errors. Training to standard work will allow the company to drill beyond the typical problem and address process short comings to further reduce ppm defects and simultaneously reduce rework. Sustainability is the result of making the best currently known method the standard and training all operators in the same way.

Benefits experienced when practicing Job Instruction are reduced training time, less scrap and rework, fewer accidents, increased job satisfaction, and can be seen indirectly in the productivity and capacity metrics.

Four, ½ day sessions or five, 2.5 hour sessions; in person at host company (Capacity = 10)