Lean organizations continue to strive to improve quality, lead time, and cost performance by harnessing the natural problem-solving creativity of all employees on a daily basis. This continued focus on tapping the problem-solving capability of every individual in the organization means leaders still need the skills to not only engage employees’ critical thinking – their “heads” – but, perhaps more importantly, to connect to their fundamental human need for contribution and creativity – their “hearts”.
3H Leadership Essentials – Adaptive Leadership Practices and Behaviors for Engaging the Heart, Head and Hands is a series of 4 focused, 3 ½-hour, remote learning sessions for leaders looking to develop, refine or refresh their foundational leadership skills to connect with both the heads and the hearts of employees. The series learning is grounded in content from our full, in-person “3H Leadership Series” but distilled, adapted, and reconfigured to align with our new hybrid, physically distanced environment. Topics covered include:
- Personal Responsibility
- Leading People for Performance and Improvement
- Personal Communications and Effective Stand-ups (virtual and in person)
- Effective Expectation Setting and Coaching
The first two sessions explore the building blocks of leadership responsibility – both personal responsibility in relationships and functional responsibility in leadership. The third and fourth sessions dive deeper into both relationship and leadership skills with the fourth and final session providing participants the opportunity to put all the pieces together and apply, practice, and coach the learning from sessions 1-3.
The series curriculum is:
- Aligned with Lean as the “respect for humanity” system and the key Lean management principles of visual management, “go and see”, standard work, flow, pace and quick Plan-Do-Check-Act (P-D-C-A) learning cycles.
- Grounded in behavior science and neuroscience – the science of human interactions – and needs based communications.
- Designed for participants to explore and discover concepts through classroom simulations, experiences and discussions.
- Built on a foundation of work done by Dan Miller of Dan Miller and Associates, LLC who generously gave NWHPEC and KPA the gift of content and mentorship.
Four x 4-hour sessions, three weeks apart; virtual (Capacity = 20)