Practical Problem Solving Overview + Gemba Workshop with Mike Hoseus February 19-21, 2019

Problem Solving is the foundation of Continuous Improvement. The tools within a Lean operating system are designed to identify problems. Do you have standardization and the expertise at all levels of your organization to solve them? The extent that you train and engage your organization in problem solving will ultimately determine your success in the lean journey.

Mike Hoseus, co-author of Toyota Culture, will review how a Lean organization establishes their culture for problem solving at all levels. This Executive Forum will highlight the 8-Step systematic problem solving process through examples and case studies in the Overview Session, followed by an optional 2-day hands on Gemba Workshop.

The Practical Problem Solving Overview Session is intended for a large audience and is a standalone event.  The Problem Solving Workshop is intended for a very small audience, 24 maximum participants, held at Warn Automotive.  To ensure the highest number of companies participate in the Workshop, no more than two people per company will be given seats.  Workshop attendee’s must also attend the Overview Session.

Overview session: Feb 19th (8am-5pm), $125 per person

Gemba Workshop: Feb 20-21st (8am-5pm @ Warn Automotive), $475 per person (Overview + Workshop)

See flyer for more details.NWHPEC Executive Forum: Problem Solving

Mike was a corporate leader for 13 years at Toyota Motor Manufacturing’s Georgetown, Kentucky, plant both in Human Resources and Manufacturing.  As Assistant General Manager in Human Resources, his responsibilities included personnel, safety, HR development, employee relations, benefits, training, and manufacturing/human resource teams for a plant of 8000 team members.  His major initiative was development of the enhanced relationship between Human Resource and Manufacturing.  Mike’s operational responsibilities in manufacturing began with the startup of the plant in 1987 as front line supervisor in vehicle assembly.  This included all aspects of safety, quality, productivity, cost, and morale for operations.  With experience as Assembly Plant Manager and eventually Assistant General Manager, his responsibilities increased to include both assembly plants including operations, maintenance, and engineering.

Mike is a Toyota Certified Trainer in Global Problem Solving & Waste Reduction, Standardized Work and Kaizen Events.  Mike is the co-author of Toyota Culture with Jeff Liker (author of The Toyota Way, The Toyota Way Fieldbook, and Toyota Talent).

Currently, Mike is Executive Director for the Center for Quality People & Organizations (CQPO).  CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with education, business, and community organizations.  CQPO current projects with Toyota include New Hire selection and training process, Team Leader and Group Leader post promotion training, Quality Circle Leader and Manager training, and Global Problem Solving for all levels.

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