Ideal Behaviors that Drive Ideal Results – Creating an environment for an “I Matter” Culture
What if the biggest lever for improving your business results wasn’t a new process or a new tool, but how your people feel about coming to work?
That’s the question Gary Peterson has spent his career answering. Gary will join NWHPEC for a keynote built on a simple but hard-won idea: when leaders create an “I matter” atmosphere for every employee, those employees add more value to customers, and they make their teams better in the process.
Gary’s talk isn’t theory. It’s story-based, drawn from his own career, including the moments he got it wrong and what he changed because of it. He’ll touch on what leaders should expect of themselves, how discipline and resilience shape a team’s culture, and how the right metrics can build people up instead of beating them down.
Here’s what your leaders will walk away believing, and knowing how to act on:
- Work can be incredible for every person in the organization, including leadership.
- Thinking differently about engagement is the key lever for transformation.
- Businesses can thrive beyond expectations when every person is focused on creating more value for the client.
- Ideal behaviors at all levels, including your own as a leader, drive ideal results.
Gary won’t just leave your team inspired. He’ll leave them with actionable tips they can put to work immediately.
Meet our speaker, Gary Peterson
“I thrive on building connections across all levels of an organization – because helping people engage is at the heart of my leadership style.”
With decades of experience, Gary demonstrates that respect for people is the ultimate competitive advantage. As EVP of Supply Chain and Production at O.C. Tanner — recipient of the 1999 Shingo Prize — Gary led the transformation that delivered an 800% productivity increase and created one of the most studied and sustained Continuous Improvement Cultures worldwide.
Gary is a member of the AME Hall of Fame. He served on the Shingo Institute’s Executive Advisory Board for more than a decade, is an active Shingo Examiner evaluating Prize applicants worldwide, and is an inducted member of the prestigious Shingo Academy.
Gary now travels the world helping leaders do a better job of engaging their people.
On a more personal level, Gary likes to hike, golf, play basketball, lift weights, read, and spend time with his 19 (soon to be 20) grandchildren.
Event details
Intended audience: Senior leaders; typically director level and above. Bring your team for the biggest impact.
Date: Thursday, Nov 5, 2026
Time: 11am – 12:30pm
Venue: Virtual, via Zoom
Cost: $100/person ($75 each for teams of 5+)
Nonmembers: $150/person
To register, contact Jennifer with name(s), email(s), and job title(s) of all participants

