Webinar: Expanding 3H “In Action” – Aug 26th

Webinar: Expanding 3H “In Action” – Aug 26th

Events, Webinar
Expanding 3H in Action: Practicing Connection & Consent Webinar Summary: The instrumental brain has no capacity for connection; when we, as leaders, move into "fix it" mode before connecting, we lose the trust and relational safety needed for people to speak up. Consent is how you get permission to enter into someone's relational space rather than assuming access to it. Kari Penca and Dan Miller will facilitate a hands-on activity about connecting before advising and asking for consent before entering someone's space, the two skills that make it possible for you to engage people in applying continuous improvement principles and problem solving in your organization. Did you miss the intro webinar Expanding 3H: What New Research Reveals About the Human Side of Leadership and Improvement on July 20th? View the…
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Benchmarking Tour: OHSU Hospital – June 8th (FULL)

Benchmarking Tour: OHSU Hospital – June 8th (FULL)

Events, Learning Tours
Host Company: OHSU is Oregon's only public academic health center, encompassing a system of hospitals and clinics across Oregon and southwest Washington. As an institution of higher learning, they offer schools of medicine, nursing, pharmacy, dentistry, and public health. They are a national research hub, Portland's largest employer, and a statewide economic engine. As a public organization, they serve vulnerable Oregonians and work to improve health across the state. OHSU has been focusing on performance excellence through our own performance Excellence system – OPEx. OPEx is OHSU's approach to performance excellence. Grounded in respect for people and continuous improvement, our true north is to deliver excellent care for our patients, today and tomorrow. OPEx methods, management systems and mindset empower OHSU members and teams to identify and solve problems, improve…
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Webinar: Expanding 3H – July 20th

Webinar: Expanding 3H – July 20th

Events, Webinar
Expanding 3H: What New Research Reveals About the Human Side of Leadership and Improvement Most leaders are not missing the tools. New research on trust, psychological safety, and how the brain responds to threat and uncertainty is helping explain why improvement still stalls…and what to do about it. Drawing on the latest neuroscience and relationship research, this session with 3H Leadership facilitators Kari Penca and Dan Miller reflects how 3H thinking has deepened, and what that means for your leadership practice. We'll focus on the real breakdowns leaders are experiencing and what it takes to move from reactive problem-solving to proactive, trust-based leadership. In this webinar, you will gain insight to: Why continuous improvement breaks down in the relational space, not the technical one How lack of trust and psychological…
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Benchmarking Tour: Danner Boots – April 28th

Benchmarking Tour: Danner Boots – April 28th

Events, Learning Tours
Host Company: Danner is known in the industry for its high quality, rugged footwear, which is a result of their strong commitment to customer value. This commitment is deeply rooted in their approach to engaging and inspiring employees to actively participate in continuous improvement. Tour Summary: At Danner one of their goals is to drive down the cost of manufacturing and boost efficiency, so they identified a need to have a clear process for understanding staffing and machine needs, product flow, bottlenecks, and sources of quality problems.  This provided a standardized way to build a case for automation through an ROI analysis.  Learn about how Ashton integrated these key techniques into her ROI and listen to the unique way she built this into a "story arc" to sell the benefits…
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Webinar: From Chaos to Clarity – May 12th

Webinar: From Chaos to Clarity – May 12th

Events, Webinar
From Chaos to Clarity, Simplifying process design with 2P In her session on 2P, Process Preparation, Alex Brown (Clemco, CI Manager) brings the kind of grounded energy that turns theory into movement. She shows how teams can shift from reactive firefighting to proactive design by creating clarity before the first bolt is tightened or the first unit is built. 2P blends kaizen, visual thinking, and simulation to reduce risk and drive right-first-time outcomes. Alex breaks it down into a practical, usable structure, from preparation and team selection through simulation and implementation. Real examples. Interactive dialogue. Clear takeaways you can apply immediately to process, layout, or product design. About our presenter: Alex started in crating, building pallets and protecting shipments. She advanced to machine builder and project assembly. She strengthened her…
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Benchmarking Tour: A-dec – Feb 11th

Benchmarking Tour: A-dec – Feb 11th

Events, Learning Tours
Tour Focus: Technology Integration in Manufacturing Host Company – A-dec website A-dec designs and manufactures dental equipment at their headquarters in Newberg, Oregon. The A-dec vision began with a simple idea: make the best better. From their simple beginnings, A-dec has emerged as one of the most respected names in the dental industry. In 1964, founders Ken and Joan Austin made the biggest choice of their lives: risk it all to start a company of their own. Little did they know that an invention and a dream would help revolutionize the world of dentistry. 60 years later, A-dec is an employer of choice and the world’s leading manufacturer of reliable dental operatory equipment. They continue to work for the betterment of dentistry and embed their values into the work they…
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Benchmarking Tour @Smith Gardens – Nov 14th

Benchmarking Tour @Smith Gardens – Nov 14th

Events, Learning Tours
Theme: Lean Management System Framework in Action Host company: Smith Gardens grows annuals and perennials at five locations in the PNW and Southern California for retailers in Washington, Oregon, Idaho, Alaska and Western Canada. Their local nursery in Aurora, Oregon opened in 1997.  The site has 38 acres of greenhouse and 12.5 acres of field space. The Aurora facility produces and ships year-round. This tour occurs at peak Poinsettia season, which will provide a beautiful backdrop to our tour. Tour Summary At Smith Gardens, an important foundation for creating a culture of continuous improvement included building out their Continuous Improvement Management System (CIMS), modeled after the Lean Management System framework. Leadership at the Aurora site have fully embraced this framework and have been steadily rolling out new components over the…
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