Jennifer Ayers, Author at NWHPEC

01Mar 2022 by Jennifer Ayers

Structured Problem Solving – March 15th (Class is Full, join the waitlist)

Classes

Join Mike Orzen as he presents a structured process (Cause Mapping) for identifying problems and determining the most effective ways to eliminate them. We go beyond the basics of PDCA to explore the key skills needed for lasting success in problem-solving. Finally, we’ll cover the common mistakes people make when attempting structured problem-solving. What you will learn: Effective structured problem solvingThe psychological aspect of PDCAA tool that enforces logical reasoning for better problem solvingWhy most people are not really doing PDCA (but they think they are)Common mistakes to avoid What you will do: Immediately be a more effective problem solverAvoid the pitfalls that prevent effective problem solvingBe able to share these techniques with othersMake progress on a problem you bring to the class to work on (Guidance will be sent to…

23Feb 2022 by Jennifer Ayers

Best Practices: Back to Basics – March 8th @1pm

Webinar

Back to Basics – Using a systematic approach to create high volume flow Regardless of the process you are focusing on, the same improvement and problem solving rules apply. Join Leah Calvert, OHSU Quality Specialist, as she shares how the used PDSA cycles to continuously improve the management and flow of mass vaccination clinics. As she shares their journey, you’ll see how tools were only applied as necessary to solve specific problems. These tools include Kanban, Huddle Boards, Visual Management, Standard Work, and Flow. Come and learn: • How they incorporated this improvement activity into their Daily Management System• The importance of focusing on the customer (both internal and external) and creating a change management mindset• The value of clear communication• How PDSA was the basis for improvement experiments towards…

15Feb 2022 by Jennifer Ayers

Best Practices: Implementing a Model Workcell – Feb 22@1pm

Webinar

After spending years implementing improvements, Myers Container asked the question, “What is preventing us from sustaining our improvements?” In 2021, they set out to create a model cell that could be implemented in each of their facilities as a way to demonstrate and create expectations for continuous improvement. Due to the success of the model cells, in 2022 they will expand the model cell concept to all areas of their business (admin, logistics, commercial, etc.). In this best practice sharing session, Shawn Valladolid will share how they took expectations from upper management, turned this into a problem statement, then used continuous improvement principles and methodologies to build a model cell with a process for sustaining improvements. Join us as Shawn explains how they: • Determined the key elements of a…

21Jan 2022 by Jennifer Ayers

Coaching for Engagement – Feb 11th @8am (1 seat left)

Classes

The true role of a leader is a coach. This includes coaching to develop, coaching to improve, and coaching to engage. Engagement comes when people feel supported and trusted to make decisions and to accept failures as learning opportunities. This class focuses on teaching the foundational skills required to create engagement within your team. When done effectively, coaching for engagement helps develop capability and creates motivation to innovate, improve, and solve problems. This course will teach you a different approach to conversations, ones that focus on development vs. just sharing information. This ultimately translates into a team that is motivated, engaged, and empowered to drive improvement and solve problems.Join us for this interactive 3 ½ hour virtual class to learn the critical coaching skills that allow you to become a…

20Jan 2022 by Jennifer Ayers

Virtual Tour: Coherent – Feb 10th @9am

Learning Tours

Using Kaizen Short Stories to Foster Improvements The Coherent team will showcase how they are working within Covid social distancing requirements and still accomplishing day-to-day Lean improvements. Coherent members will show how they are using the Kaizen Short Stories to communicate their successes and to foster more improvement ideas. On this virtual tour, you will: Learn how the Coherent team shares their lean successes globallyHear about their Lean journeyVenture inside their operations as they showcase some of the Lean tools they’ve implementedDiscover how Kaizen Short Stories helped them continue to make improvements while maintaining social distancing (and remote work)See examples of Kaizen Short Stories and learn about the impact they are having on engagement The Coherent LMS Business Unit is located in Wilsonville and is part of a global leader…

18Jan 2022 by Jennifer Ayers

Book Club: The Toyota Engagement Equation – Jan 27 – Mar 10

Book Club

It’s book club time again! We will be reading and discussing The Toyota Engagement Equation by Tracey and Ernie Richardson (11:30 am Thursdsays, 7-weeks). Many of you met Tracey and Ernie Richardson when they led some workshops for NWHPEC back in 2019. If you haven’t read their book – now is the time! This deep dive into the company’s game-changing work practices reveals how employees were developed, how they were taught to spot and define problems through standardization, how they were coached to solve them, and how they were encouraged to improve their thinking as they moved forward. Our book club is a casual experience that allows you to read the assigned reading throughout the week and participate in some deep-dive conversations with the group. It's okay if you miss…

18Jan 2022 by Jennifer Ayers

Lean 101: 6-week series – Jan 25 – Mar 1 (Class is FULL)

Classes

Lean 101(a virtual learning experience) Join us on a journey to discover the basic elements of lean principles and see the impact they make when you put them into practice. This course consists of six, one-hour classes focused on the foundational elements of lean. During this course, you will learn more about the history/background of lean, why these principles are important to creating a culture of excellence, standard work, 8 wastes, 5S, PDCA, and visual management. Each week will include instruction, discussion, and simulations followed by small project assignments between each class to help you practice the concepts in your own environment.Lean 101 is a beginning-level course that teaches participants the basic concepts of Lean Thinking. It is suitable for participants who work in office or manufacturing environments and includes…

Author: Jennifer Ayers