
Best Practices: Back to Basics – March 8th @1pm
Back to Basics – Using a systematic approach to create high volume flow Regardless of the process you are focusing on, the same improvement and problem solving rules apply. Join Leah Calvert, OHSU Quality Specialist, as she shares how the used PDSA cycles to continuously improve the management and flow of mass vaccination clinics. As she shares their journey, you’ll see how tools were only applied as necessary to solve specific problems. These tools include Kanban, Huddle Boards, Visual Management, Standard Work, and Flow. Come and learn: • How they incorporated this improvement activity into their Daily Management System• The importance of focusing on the customer (both internal and external) and creating a change management mindset• The value of clear communication• How PDSA was the basis for improvement experiments towards…