Jennifer Ayers, Author at NWHPEC

24Jan 2024 by Jennifer Ayers

Webinar: How You Lead Matters – Feb 21st

How You Lead Matters: Key elements to creating an engaged team We often encounter what seems to be a crisis in employee turnover, but in truth, it is a crisis of leadership. According to the Harris Poll Toxic Bosses Survey, a staggering 85% of American workers believe that having a respectful and nurturing manager would greatly enhance their engagement at work. Dan Shannon experienced this firsthand. He was entrusted with the task of leading a customer service team that lacked engagement and experienced a high annual turnover rate of 40%. The employees had been conditioned to think that their work was a job, not a career. Furthermore, making mistakes and seeking assistance were viewed as a major inconvenience. Dan used the upside-down pyramid philosophy of a servant leader to influence…

23Jan 2024 by Jennifer Ayers

The Bench – Feb 22nd

Benchmark Request, Events

2 Topics: Choose CI Metrics/CI Teams OR Leadership development skills To increase the opportunities for each of our members to collaborate, share, and learn from each other we are inviting you to join us at The Bench on the 22nd of each month. The Bench is an open-forum exchange of best practices. In February, we’ll split into self-assigned groups and focus on the list of topics below. 1) CI Metrics & How Lean Teams are organized You bring the questions and challenges; the group will offer advice and share lessons learned. 2) Supervisor/Leadership Development Skills What are your needs/requirements for training? Help shape NWHPEC leadership training in the upcoming year to fit your needs/demands. Date: Feb 22, 2024 Time: 11-11:55am (Pacific) Registration: available for NWHPEC members through Zoom (click below)…

12Jan 2024 by Jennifer Ayers

Leader Standard Work – Jan 19th (FULL, join the waitlist)

Application~, Classes, Intermediate~, Leadership~

Leader Standard Work: Creating your new leadership routine (online class) The January 19th class is full, but the waitlist is growing. Please let Jennifer know if you're interested in this topic, we will likely hold another class in February. The true purpose of leadership is to empower and develop your employees so they can achieve awesome things. To accomplish this, you need a standard way of working that will allow you to maximize your efficiency and impact while fulfilling your most important duty to your people.As the whirlwind takes over our day, we quickly lose control of our priorities. Once we fall into firefighting mode, our ability to improve and sustain processes and activities becomes secondary. This is where Leader Standard Work (LSW) comes into play. LSW is the foundation…

18Nov 2023 by Jennifer Ayers

Webinar: Excavating Best Practices to Mine Improvements – Dec 14th

Webinar

In 2021 the Weir ESCO Covington site was experiencing hiccups in productivity and knew they needed to put some time and effort into stabilizing their processes and productivity in a way that would make a positive impact on the team members in the area. In this webinar, you’ll hear Kara Herndon talk about: The driving force behind our focus on improvement How we’ve improved over time Unveiling the tools that proved most effective, including process management, Kaizen events, tier meetings, and takt time Candid insights into our failures and the invaluable lessons learned along the way Where we are now, and what’s next Our presenters and contributors: Kara Herndon - CI Leader at the Weir ESCO Covington, KY plant, Joe Sodano - Warehouse Supervisor (and former CI Leader), and Danielle…

16Nov 2023 by Jennifer Ayers

Best Practice Showcase: The Tools We Use – Dec 6th

Member Sharing, Webinar

A virtual show and tell about digital dashboards, tiered huddles, and line balancing based on customer demand. Sometimes we hear about a specific tool and wonder what it is, is it useful, and how to create it. In this virtual, interactive session, we'll be hearing two case studies from NWHPEC members who put specific tools in place to solve problems. Our presenters will share how their solutions were developed, implemented, and utilized. Come and learn more about 1) How to utilize virtual dashboards in tiered huddles and 2) How to create and document flexible standard work when demand fluctuates. Marika Klein and Bea Robertson, Process Improvement Consultants at OHSU, will share their experiences with a dashboard tool, developed during the pandemic, which has proven invaluable in the new era of…

09Nov 2023 by Jennifer Ayers

Benchmark Tour: Danner Boots – Nov 30th (FULL)

Learning Tours

Host Company - Danner Boots/LaCrosse Footwear For nearly a century, Danner has crafted boots with purpose and integrity - footwear to equip those who choose the unlikely path, those who cut fresh trails, those who pioneer. To this day, our commitment to superior craftsmanship remains unchanged. We continue to craft high quality boots, using the best possible materials we can find, to create a product built to last. In our Portland manufacturing facility, we have blended superior handcraftsmanship with innovative new technologies such as automation and real time metrics tracking to ensure we stay competitive both domestically and internationally. Tour Summary: Danner is known in the industry for their high quality, rugged footwear. To consistently deliver a top-notch product, we invest significant time and effort into establishing robust quality systems. These…

17Oct 2023 by Jennifer Ayers

Webinar: Leading with Humility – Nov 7th

Developing People~, Leadership~, Webinar

An Essential Quality for Today’s Leaders How might you respond to the following statement: The Lack of Support for Leaders Today Makes People Not Want to Lead Tomorrow? The lack of support, burnout and hyper individualistic feelings our leaders are experiencing begs the question: Considering today’s context, do we need to redefine Humility? What does it look like to understand ourselves more without becoming egotistical? How can I hold my strengths and weaknesses in my mind without becoming hypersensitive? How might we teach what it looks like to learn from others? Please join us for a 45 minute webinar with doctoral student Pamela Lau, who is currently researching what kind of support can be given and received that encourages humility, courage and discernment for leaders? During this interactive webinar, Pamela…

Author: Jennifer Ayers