16Oct 2026 by Jennifer Ayers
Executive Leadership Keynote: Ideal Behaviors that Drive Ideal Results – Nov 5th

Executive Leadership Keynote: Ideal Behaviors that Drive Ideal Results – Nov 5th

Developing People~, Events, Webinar
Ideal Behaviors that Drive Ideal Results - Creating an environment for an “I Matter” Culture What if the biggest lever for improving your business results wasn't a new process or a new tool, but how your people feel about coming to work? That's the question Gary Peterson has spent his career answering. Gary will join NWHPEC for a keynote built on a simple but hard-won idea: when leaders create an "I matter" atmosphere for every employee, those employees add more value to customers, and they make their teams better in the process. Gary's talk isn't theory. It's story-based, drawn from his own career, including the moments he got it wrong and what he changed because of it. He'll touch on what leaders should expect of themselves, how discipline and resilience…
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01Jun 2026 by Jennifer Ayers
TWI Job Instruction – Aug 17-20 (FULL)

TWI Job Instruction – Aug 17-20 (FULL)

Application~, Classes, Developing People~
Reach out to Jennifer to be put on the waitlist for this class and to be contacted for future sessions. Title: TWI Job Instruction (JI) Training Description: This four-day (~3.5/4 hrs/day) hands-on class teaches the process for creating effective Job Instructions.  Participants will learn this four-step method using a part or process they bring to the class.  They will walk away with a complete Job Instruction Breakdown sheet for the part/process of their choice. Date: August 17-20, 2026 Time: 8am – noon Location: Clackamas Community College, Harmony Campus (7738 SE Harmony Rd, Milwaukie, OR 97222) Cost:  $500 per person Overview: The Training Within Industry (TWI) programs were developed in the United States sixty years ago and played a major role in boosting industrial production to the levels required to win the Second World War. After the…
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01Jun 2026 by Jennifer Ayers
Lean Leadership Skills to Engage the Heart, Head, and Hands (3H) – Starts Sept 30 (>90% full)

Lean Leadership Skills to Engage the Heart, Head, and Hands (3H) – Starts Sept 30 (>90% full)

Application~, Classes, Developing People~, Leadership~
A day in the life of a Leader can be challenging.  Leaders are faced with pressures from the business (quality, delivery, productivity) along with the often highly emotional demands of managing people.  Your people are the foundation and critical link to the success of your business. To be an effective leader, one must first develop an understanding of and a system for building and maintaining relationships (engaging the heart 💜).  Culture begins with us.  If we are not primed to emulate the core values and culture of our organization, we can’t expect our team members to consistently perform and respond to situations and problems in ways we expect by engaging their critical thinking skills (using their head 😊). Unleashed potential is a hidden gem within your team/organization. The leading indicator for morale and engagement is the willingness of our employees to step…
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06Jul 2025 by Jennifer Ayers
Lean Leadership Skills to Engage the Heart, Head, and Hands (3H) – Starts Sept 24th (FULL)

Lean Leadership Skills to Engage the Heart, Head, and Hands (3H) – Starts Sept 24th (FULL)

Application~, Classes, Developing People~, Leadership~
A day in the life of a Leader can be challenging.  Leaders are faced with pressures from the business (quality, delivery, productivity) along with the often highly emotional demands of managing people.  Your people are the foundation and critical link to the success of your business. To be an effective leader, one must first develop an understanding of and a system for building and maintaining relationships (engaging the heart 💜).  Culture begins with us.  If we are not primed to emulate the core values and culture of our organization, we can’t expect our team members to consistently perform and respond to situations and problems in ways we expect by engaging their critical thinking skills (using their head 😊). Unleashed potential is a hidden gem within your team/organization. The leading indicator for morale and engagement is the willingness of our employees to step…
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05Jul 2025 by Jennifer Ayers
Change that Sustains – Unlocking the Key to Successful Lean Transformations – Oct 14th

Change that Sustains – Unlocking the Key to Successful Lean Transformations – Oct 14th

Application~, Classes, Developing People~, Leadership~
Learn how to effectively lead through change and transition. Ready to take your lean initiatives to the next level? Join this interactive workshop, grounded in the Lean Transformation Framework and shaped by Lynn Kelley’s executive experience at two Fortune 200 companies. Discover how to create lasting change by exploring the essential Change Questions—adaptable to any lean initiative or organization. Through real-world examples, stories and actionable tools, you'll gain the skills to tackle challenges and deliver meaningful, sustainable results. Participants will receive the Change Questions Digital Workbook, which can be used with their teams after the workshop, as well as a print copy of The Change Questions book by Lynn Kelley with John Shook. Topics Customized Change Strategies: Learn to develop robust plans tailored to your organization's unique needs. Insights from an Industry…
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14Apr 2025 by Jennifer Ayers
Building Your Lean Management System – April 2, 16, & 30th (FULL)

Building Your Lean Management System – April 2, 16, & 30th (FULL)

Application~, Deploying Strategy~, Developing People~, Events, Intermediate~
Reach out if you want to join the waitlist. Join us for this 12-hour Lean Management System workshop, spread out over five weeks to provide a fully immersive experience where you design your pilot program, tweak, or revamp your existing LMS. Summary Most initial attempts at lean and continuous improvement focus on tools and improvement events (aka kaizen events). Unfortunately, after a while, people notice that the “lean journey” has lost most of its momentum, energy, engagement, focus, and breakthrough results. The lean management system (LMS) is a framework for building a culture of continuous improvement and shared learning. Its focus is on developing people to solve problems to improve performance. In this environment, improvement is not driven by a few lean champions but by everyone. Now everyone has a…
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23Dec 2024 by Jennifer Ayers
Coaching for Engagement – March 7

Coaching for Engagement – March 7

Application~, Classes, Developing People~, Leadership~
Class Summary The true role of a leader is a coach. This includes coaching to develop, coaching to improve, and coaching to engage. Engagement comes when people feel supported and trusted to make decisions and to accept failures as learning opportunities. This class focuses on teaching the foundational skills required to create engagement within your team. When done effectively, coaching for engagement helps develop capability and creates motivation to innovate, improve, and solve problems. This course will teach you a different approach to conversations, ones that focus on development vs. just sharing information. This ultimately translates into a team that is motivated, engaged, and empowered to drive improvement and solve problems.Join us for this interactive four hour in person class to learn the critical coaching skills that allow you to…
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