15Jan 2023 by Jennifer Ayers

Personal Responsibility: How I Show Up Matters

Beginner~, Developing People~, Foundational~, Leadership~
Taking responsibility for how we show up and holding ourselves and others accountable in relationships impacts performance, improvement, and navigating disruption and change. It’s important to reflect on how we are showing up and how we can make a positive impact on the people (and processes) around us. Arguably some of NWHPEC’s most impactful content, Personal Responsibility serves as a foundational component of both our 3H Leadership and 3H Teamwork series. We will touch on the concepts of the Drama Triangle, taking 100% Responsibility, and the Culture Model.  Participants will explore how to: Recognize their role in drama or “emotional waste” and the resulting impact Develop emotional intelligence Operate from more developed levels of self-awareness Communicate with clarity, aligned with human needs Take responsibility for what they do and say…
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15Jan 2023 by Jennifer Ayers

PDCA Thinking

Beginner~, Foundational~, Igniting Innovation~, Solving Problems~
The purpose of this hands-on workshop is to develop problem solving skills using a pattern of learning through alignment and experimentation.  Additionally, participants will build skills to demonstrate these best practices throughout their organizations.   This interactive workshop complements classroom learning with hands-on application exercises.  The exercises teach attendees how to incorporate PDCA concepts into daily practice to solve problems, attain business strategies, and achieve operational excellence in their organization. Key Concepts:  Understand Plan-Do-Check-Adjust Thinking.  Define each component and understand how to apply PDCA as a foundational element of learning and discovery. Effectively connect Strategy Deployment to real business improvement through alignment of focused daily/rapid PDCA experiments and learning cycles. Recognize how Plan-Do-Check-Adjust thinking impacts every level of the organization. Human development, leadership, strategy, organization design, system and process flow, project execution…
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15Jan 2023 by Jennifer Ayers

Lean 101

Application~, Beginner~, Foundational~
Join us on a journey to discover the basic elements of lean principles and see the impact they make when you put them into practice. Lean 101 is a beginning-level course that teaches participants the basic concepts of Lean Thinking in a highly interactive virtual environment. It is suitable for participants who work in office or manufacturing environments and includes many real-world examples from a wide variety of work environments. We will utilize a learn-do process where participants apply the concepts to a chosen "fix what bugs you project" each week between classes to help them practice the concepts in their own environment. We will cover: What is lean, where did it come from, and why does it matter? The behaviors and systems required to create a lean culture Standard Work…
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15Jan 2023 by Jennifer Ayers

Intro to the Improvement Kata 101 (IK 101)

Application~, Beginner~, Solving Problems~
This class is an experiential introduction to the improvement cycle and coaching cycle of the Toyota Kata, a structured approach to continuous improvement that helps people develop a scientific mindset.  Designed for beginners, but some knowledge of lean is helpful. How fast can you lay out 24 cards in a precise sequence? You’ll discover that and more in this starter Kata class. You will be introduced to a structured improvement cycle that will let you discover how to reach a significant challenge in a series of incremental experiments. Led with a coaching pattern, you will learn how to take a step, make a prediction, observe the outcome and learn from it in a way that can inform your next step. You will leave familiar with these two patterns of working…
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15Jan 2023 by Jennifer Ayers

Intro to Lean

Beginner~, Foundational~, Solving Problems~
Intro to Lean is a beginning-level course that teaches participants the basic concepts of Lean Thinking through an interactive in-person simulation (paper airplanes). It is suitable for participants who work in office or manufacturing environments and includes many real-world examples from a wide variety of work environments. Intro to Lean is a prerequisite to many of the other classes we offer. This course is a full-day class focused on the foundational elements of lean and the importance of respect for people. Topics covered include: Waste, Value Add, Leadership, Customer Value, Strategy Continuous Improvement Cycle, 8 Wastes, 5S, Visual Controls, Physical Layout, Single Piece Flow Value Stream Mapping, Takt Time vs Cycle Time, Pull, Kanban 5 Why’s, Cross Training, Set Up Reduction/TPM, Standard Work, Mistake Proofing, Team Huddle, Metrics Audience: Applicable…
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15Jan 2023 by Jennifer Ayers

5S Workplace Organization

Application~, Beginner~, Foundational~, Solving Problems~
5S is a beginning/intermediate level course that teaches participants the value proposition of 5S through hands-on implementation in a real work environment. It is suitable for participants working in office or manufacturing environments. Attendees will alternate between learning and doing, resulting in hands-on application of 5S organizing/improving an area at a host company. Key Concepts: Understanding that 5S is a problem exposure tool Defining the 5 S’s (plus Safety) Documenting the current state, using the DOWNTIME concept to identify waste Planning a 5S event (event definition, leadership roles, steps for planning and executing the event) Putting the 5S into action Establishing visual controls, documenting standards, creating an audit process Prerequisite: Lean 101/Intro to Lean or exposure to foundational lean concepts within your work environment. Audience: Depending on the location of…
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15Jan 2023 by Jennifer Ayers

3H Teamwork – Showing Up with your Heart, Head, & Hands

Beginner~, Developing People~, Foundational~
3H Teamwork is a two-day series for individual contributors to help align them with the language and practices of their leaders who have attended 3H Leadership. The series content focuses on the following: Personal Responsibility Personal Communications Constructive Confrontation We help people enhance their self-awareness, emotional intelligence, and provide new perspectives on how to create positive interactions in the workplace. Lean organizations strive to continuously improve quality, lead-time and cost performance by harnessing the natural problem-solving creativity of all employees on a daily basis. This focus on problem-solving capability naturally emphasizes the importance of engaging employees critical thinking skills – their “heads”. Tapping the full potential of their creativity, however, also relies on engaging their human need to contribute and be creative – their “hearts”.  3H Teamwork is a series…
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