Webinar: How You Lead Matters – Feb 21st

Webinar: How You Lead Matters – Feb 21st

Leadership~, Webinar
How You Lead Matters: Key elements to creating an engaged team We often encounter what seems to be a crisis in employee turnover, but in truth, it is a crisis of leadership. According to the Harris Poll Toxic Bosses Survey, a staggering 85% of American workers believe that having a respectful and nurturing manager would greatly enhance their engagement at work. Dan Shannon experienced this firsthand.  He was entrusted with the task of leading a customer service team that lacked engagement and experienced a high annual turnover rate of 40%.  The employees had been conditioned to think that their work was a job, not a career.  Furthermore, making mistakes and seeking assistance were viewed as a major inconvenience.  Dan used the upside-down pyramid philosophy of a servant leader to influence…
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Leader Standard Work – Jan 19th (FULL, join the waitlist)

Leader Standard Work – Jan 19th (FULL, join the waitlist)

Application~, Classes, Intermediate~, Leadership~
Leader Standard Work: Creating your new leadership routine (online class) The January 19th class is full, but the waitlist is growing. Please let Jennifer know if you're interested in this topic, we will likely hold another class in February. The true purpose of leadership is to empower and develop your employees so they can achieve awesome things.  To accomplish this, you need a standard way of working that will allow you to maximize your efficiency and impact while fulfilling your most important duty to your people.As the whirlwind takes over our day, we quickly lose control of our priorities.  Once we fall into firefighting mode, our ability to improve and sustain processes and activities becomes secondary.  This is where Leader Standard Work (LSW) comes into play.  LSW is the foundation…
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Webinar: Leading with Humility – Nov 7th

Webinar: Leading with Humility – Nov 7th

Developing People~, Leadership~, Webinar
An Essential Quality for Today’s Leaders How might you respond to the following statement: The Lack of Support for Leaders Today Makes People Not Want to Lead Tomorrow? The lack of support, burnout and hyper individualistic feelings our leaders are experiencing begs the question: Considering today’s context, do we need to redefine Humility? What does it look like to understand ourselves more without becoming egotistical? How can I hold my strengths and weaknesses in my mind without becoming hypersensitive? How might we teach what it looks like to learn from others? Please join us for a 45 minute webinar with doctoral student Pamela Lau, who is currently researching what kind of support can be given and received that encourages humility, courage and discernment for leaders? During this interactive webinar, Pamela…
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Webinar: Enterprise Excellence is Inclusive Excellence – Oct 9th

Webinar: Enterprise Excellence is Inclusive Excellence – Oct 9th

Developing People~, Leadership~, Webinar
Join our DEIA focus group as we hear from a guest speaker, William Harvey, on the topic of inclusion. Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will invite participants to explore inclusive excellence at their organization. Join William Harvey in a discussion on the following topics: • The business case for DEIA and why a business case is a bad idea• Lessons from the United States Military• How certification systems and CI teams can destroy inclusive practices• Leadership is language and how language invites everyone to the…
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Lean Leadership Skills to Engage the Heart, Head, and Hands – Sept thru Dec 2023 (5, 1-day sessions)

Lean Leadership Skills to Engage the Heart, Head, and Hands – Sept thru Dec 2023 (5, 1-day sessions)

Application~, Classes, Developing People~, Intermediate~, Leadership~
A day in the life of a Leader can be challenging.  Leaders are faced with pressures from the business (quality, delivery, productivity) along with the often highly emotional demands of managing people.  Our people are the foundation and critical link to the success of your business. To be an effective leader, one must first develop an understanding of and a system for building and maintaining relationships (engaging the heart 💜).  Culture begins with us.  If we are not primed to emulate the core values and culture of our organization, we can’t expect our team members to consistently perform and respond to situations and problems in ways we expect by engaging their critical thinking skills (using their head 😊). Unleashed potential is a hidden gem within your team/organization. The leading indicator for…
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Coaching for Engagement – Sept 29th (Class is FULL)

Coaching for Engagement – Sept 29th (Class is FULL)

Classes, Developing People~, Intermediate~, Leadership~
The true role of a leader is a coach. This includes coaching to develop, coaching to improve, and coaching to engage. Engagement comes when people feel supported and trusted to make decisions and to accept failures as learning opportunities. This class focuses on teaching the foundational skills required to create engagement within your team. When done effectively, coaching for engagement helps develop capability and creates motivation to innovate, improve, and solve problems. This course will teach you a different approach to conversations, ones that focus on development vs. just sharing information. This ultimately translates into a team that is motivated, engaged, and empowered to drive improvement and solve problems.Join us for this interactive four hour in person class to learn the critical coaching skills that allow you to become a…
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Lean 101 – 6 week series, 2 options: Starts Sept 19th (FULL) & Sept 21st

Lean 101 – 6 week series, 2 options: Starts Sept 19th (FULL) & Sept 21st

Beginner~, Classes, Foundational~
Lean 101(a virtual learning experience) Join us on a journey to discover the basic elements of lean principles and see the impact they make when you put them into practice. This course consists of six, one-hour classes focused on the foundational elements of lean. During this course, you will learn more about the history/background of lean, why these principles are important to creating a culture of excellence, standard work, 8 wastes, 5S, PDCA, and visual management. Each week will include instruction, discussion, and simulations followed by small project assignments between each class to help you practice the concepts in your own environment.Lean 101 is a beginning-level course that teaches participants the basic concepts of Lean Thinking. It is suitable for participants who work in office or manufacturing environments and includes…
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