Best Practice Showcase: The Tools We Use – Dec 6th
A virtual show and tell about digital dashboards, tiered huddles, and line balancing based on customer demand. Sometimes we hear about a specific tool and wonder what it is, is it useful, and how to create it. In this virtual, interactive session, we'll be hearing two case studies from NWHPEC members who put specific tools in place to solve problems. Our presenters will share how their solutions were developed, implemented, and utilized. Come and learn more about 1) How to utilize virtual dashboards in tiered huddles and 2) How to create and document flexible standard work when demand fluctuates. Marika Klein and Bea Robertson, Process Improvement Consultants at OHSU, will share their experiences with a dashboard tool, developed during the pandemic, which has proven invaluable in the new era of…