12Apr 2023 by Jennifer Ayers
3H Teamwork – May 16th & 31st (CANCELLED)

3H Teamwork – May 16th & 31st (CANCELLED)

Application~, Beginner~, Classes, Developing People~
Back by popular demand, the 3H Teamwork class is a mini, team member focused version of our well known 3H Leadership class.  This 2-session series focuses on: Personal Responsibility Personal Communications Constructive Confrontation Title: 3H Teamwork – Engaging your Heart, Head, and HandsFacilitator: Kari Penca Course Description:Lean organizations strive to continuously improve quality, lead-time and cost performance by harnessing the natural problem-solving creativity of all employees on a daily basis. This focus on problem-solving capability naturally emphasizes the importance of engaging employees critical thinking skills – their “heads”. Tapping the full potential of their creativity, however, also relies on engaging their human need to contribute and be creative – their “hearts”.  3H Teamwork is a series of two focused sessions for individual team members.  These two sessions explore the building blocks for…
Read More
01Mar 2023 by Jennifer Ayers
Kata Practitioner Day – March 22nd (Full)

Kata Practitioner Day – March 22nd (Full)

Application~, Classes, Developing People~, Intermediate~
Explore the 4-step Improvement Kata method through practitioners sharing real world examples.  What is Toyota Kata?  It's two intentional routines - the Improvement Kata, layered with the Coaching Kata.  Together, these two routines help individuals become stronger, more confident problem solvers. The purpose of a Kata Practitioner Day is to: Provide a forum to learn from your fellow NWHPEC Kata practitioners, Introduce the Improvement Kata and Coaching Kata to those new to this improvement and skill building approach, and Hear how the Improvement Kata and Coaching Kata is being applied in all aspects of an organization Event Details: Date: Wednesday, March 22, 2023Time: 9am – noonLocation: Smith Gardens (23200 Hubbard Cutoff Rd NE, Aurora, OR)Cost: No charge (we just ask that you aren’t a no-show)Registration: Limited to NWHPEC members. Email…
Read More
15Jan 2023 by Jennifer Ayers

A3 Thinking

Application~, Developing People~, Intermediate~, Leadership~, Solving Problems~
Speciality Workshop Do you think of an A3 as just a document or form to complete? A3 thinking is much more than that! Solving problems is not a linear process, but rather requires iterative thinking, evidence gathering, analysis, and input from stakeholders. The A3 problem-solving framework, and the thinking it represents, is foundational to the development of a culture of continuous improvement. The practice of A3 thinking develops evidence-based problem solving, fosters communication and consensus among stakeholders, and creates better alignment to strategic goals. The process of A3 thinking and coaching also serves as a method for people development, knowledge sharing and change management. During this two-day interactive workshop taught by Katie Anderson (author of Learning to Lead, Leading to Learn), you will learn how to more effectively practice A3…
Read More
15Jan 2023 by Jennifer Ayers

3H Leadership Essentials

Application~, Developing People~, Intermediate~, Leadership~
Lean organizations continue to strive to improve quality, lead time, and cost performance by harnessing the natural problem-solving creativity of all employees on a daily basis. This continued focus on tapping the problem-solving capability of every individual in the organization means leaders still need the skills to not only engage employees’ critical thinking – their “heads” – but, perhaps more importantly, to connect to their fundamental human need for contribution and creativity – their “hearts”. 3H Leadership Essentials – Adaptive Leadership Practices and Behaviors for Engaging the Heart, Head and Hands is a series of 4 focused, 3 ½-hour, remote learning sessions for leaders looking to develop, refine or refresh their foundational leadership skills to connect with both the heads and the hearts of employees. The series learning is grounded…
Read More
15Jan 2023 by Jennifer Ayers

TWI: Job Relations

Application~, Developing People~, Intermediate~, Leadership~, Solving Problems~
Job Relations Training (JR) teaches how to build positive employee relations, increase cooperation and motivation, and effectively resolve conflicts. The course emphasizes that people must be treated as individuals to provide a foundation for developing and maintaining good relations to prevent problems from arising. JR lays the groundwork for building another layer of stability into your processes, supported by an atmosphere richer in team spirit and collaboration.  Job Relations emphasizes “Respect for People”. It trains and coaches supervisors on how to handle problems, how to prevent them from occurring, and, most importantly, it aids in developing a logical, common sense approach to handling issues with a people-centric view. The core elements of the program are proven to inspire consensus building and individual problem solving. Benefits experienced from practicing Job Relations…
Read More
15Jan 2023 by Jennifer Ayers

TWI Job Instruction

Application~, Developing People~, Foundational~, Intermediate~
TWI Job Instruction (JI) is a structured train-the trainer method that accelerates onboarding of new employees and improves the performance of experienced employees. TWI JI ensures that the trainees quickly remember exactly how to do their jobs efficiently, safely, conscientiously, and above all to do it correctly every time.  JI will help to stabilize processes and to implement and sustain standardized work. Through the standardized TWI Job Instruction training program, you will learn how to deliver effective on-the-job training that ensures people reliably perform every task exactly the way it should be done to get consistently good results. Participants will learn this four-step method using a part or process they bring to the class.  They will walk away with a complete Job Instruction breakdown sheet for the part/process of their…
Read More
15Jan 2023 by Jennifer Ayers

Personal Responsibility: How I Show Up Matters

Beginner~, Developing People~, Foundational~, Leadership~
Taking responsibility for how we show up and holding ourselves and others accountable in relationships impacts performance, improvement, and navigating disruption and change. It’s important to reflect on how we are showing up and how we can make a positive impact on the people (and processes) around us. Arguably some of NWHPEC’s most impactful content, Personal Responsibility serves as a foundational component of both our 3H Leadership and 3H Teamwork series. We will touch on the concepts of the Drama Triangle, taking 100% Responsibility, and the Culture Model.  Participants will explore how to: Recognize their role in drama or “emotional waste” and the resulting impact Develop emotional intelligence Operate from more developed levels of self-awareness Communicate with clarity, aligned with human needs Take responsibility for what they do and say…
Read More